Quality Management



At Xplanation, our team of in-house linguists, project managers, and computer linguists to name but a few are at your service to ensure you get high-quality translations and service.

Xplanation is certified according to EN 15038, a quality standard similar to ISO 9001 auditing but entirely focused on the translation industry.

The standard covers the whole process from the moment a translation service provider receives a request for a quote until the client provides feedback after delivery of the work.
Following EN 15038 requirements, projects are translated by a native speaker and revised by a second linguist. Quality procedures are documented and followed by all partners in the process.

You can rest assured that…

  • our translators are selected and tested according to professional standards;
  • your documents are processed correctly – linguistically, administratively and technically;
  • your projects are managed according to documented procedures, ensuring consistency and traceability;
  • our technology meets the requirements of the EN15038 standard.
  • your company style guides and terminology are fully integrated in the translation process.